On May 21, 2025, Bell Canada experienced a significant internet outage affecting customers primarily in Ontario and Quebec. According to third-party tracker Downdetector, tens of thousands of users reported issues accessing Bell’s services, with some reports indicating hundreds of thousands were impacted. The outage, which began in the morning, was caused by a technical update that affected some of Bell’s routers. The company promptly acknowledged the issue on its Facebook page, informing customers of the service interruption. Bell’s technical team rolled back the update, fully restoring services by the afternoon. The company confirmed that the issue was not related to a cybersecurity incident and is conducting a full review to prevent future occurrences. This event follows a 2022 Rogers outage that led to new Canadian telecom regulations requiring major outages to be reported within two hours.
34news.online
34news.online
